From the front lines of the Gulf War to investigating Columbian drug lords to living with freedom fighters in the mountains of Afghanistan, war correspondent Brad Willis was accustomed to risk. But when mortal danger came, it was from an unexpected direction.
At the pinnacle of his caree[...]
Facilitation skills are the foundation of every successful design practice, yet training on this core competency has been largely unavailable-until now. Designing the Conversation: Techniques for Successful Facilitation is a complete guide to developing the facilitation skills you need to communicat[...]